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DeleteMyTrace

Terms of Service

Terms of use.

Last updated: April 7, 2026

1. Overview

DeleteMyTrace ("we," "us," "our") provides privacy exposure scanning, data broker removal facilitation, and ongoing monitoring services through deletemytrace.com and related tools. By using our services, you agree to these terms.

2. Services

Free scan. We check supported data broker sites for your personal information using search engine detection, URL pattern verification, and breach database lookups. Results are provided as evidence-backed findings, not guarantees of completeness.

Paid removal. We submit lawful opt-out and data deletion requests to supported data brokers on your behalf. We facilitate the removal process but cannot guarantee that every broker will comply or that removal will be permanent.

Monitoring. Paid plans include periodic re-scans to detect re-listings and new exposures across supported sources.

3. Honest limitations

We are direct about what we can and cannot do:

  • We do not guarantee complete removal of your data from the internet
  • Some data brokers may re-list your information after removal
  • Some brokers change their opt-out processes without notice
  • Public records (court filings, property records) generally remain public
  • Our scan covers 15 supported sources, not every site on the internet
  • Removal timelines vary by source (typically 2-6 weeks)

4. Your responsibilities

  • Provide accurate information for scans and removal requests
  • Only request removal of your own data (or data you are authorized to manage)
  • Complete any verification steps required by data brokers
  • Keep your account credentials secure

5. Billing and cancellation

Paid subscriptions (Pro plan, Family Add-On) renew automatically. You can cancel at any time through your dashboard or by contacting support. Cancellation takes effect at the end of the current billing period. One-time purchases (Priority Removal) are non-refundable once removal work has begun.

6. Liability

Our services are provided "as is." We are not liable for damages arising from incomplete removal, data broker non-compliance, or delays beyond our control. Our total liability is limited to the amount you paid for the service in the 12 months preceding the claim.

7. Changes to these terms

We may update these terms as our service evolves. Material changes will be communicated via email to registered users. Continued use after changes constitutes acceptance.

8. Contact

For questions about these terms, contact us at legal@deletemytrace.com.